Q. What format does Senso come in?
A. Senso self-adhesive planks are available in various qualities and sizes. See the individual product pages for product size and packaging information.
Q. How much is Senso per m2?
A. Check each individual product page for the price per m2 for that range.
Q. Is Senso suitable for any part of my home?
A. Yes, Senso can be installed in any indoor room of the house.
Q. Can Senso go in wet areas?
A. Senso is water resistant and is ideal for wet areas, including kitchens, bathrooms, laundries and toilets. The product can’t be installed in the shower base.
Q. Will Senso perform in my home and withstand general wear and tear?
A. Yes it will. Senso is engineered to ensure it meets the needs of the most demanding households.
Q. Can I install Senso in a commercial application such as a café, shop or restaurant?
A. No, Senso is purely for residential use.
Q. Can I put Senso outside?
A. Senso is for indoor use only.
Q. Can Senso planks be installed on walls?
A. No, the product is designed for horizontal surfaces only.
Q. Is Senso hygienic?
A. Senso’s polyurethane surface treatment creates a barrier against dirt and harmful bacteria. It is an ideal choice for those with allergies, or prone to asthma.
Q. Is Senso quiet to walk on?
A. Yes. Senso is much quieter than timber floors, laminates and tiles, therefore ideal for apartments, multi-storey dwelling and corridors. Senso is perfect for re-covering hard and noisy floors.
Q. Is Senso warm underfoot?
A. Yes, Senso is warmer underfoot than other flooring options, such as ceramic tiles, and is second only to carpet for underfoot warmth.
Q. Can I put Senso in my garage?
This depends on your use of your garage. If it is a rumpus room without cars the product is fine. If cars are constantly driving in and out and sitting on the product for extended periods of time, eventually the car tyres will stain and damage the floor.
Q. What is the warranty for Senso?
A. Senso Rustic, Senso Urban, Senso Natural have a 10 year residential use guarantee. Senso Design has a 7 year residential guarantee.
Full details of the guarantee can be obtained by contacting Gerflor Customer Service.
Q. Can wheelchairs go on Senso?
A. Yes, as wheelchair wheels are made with medical grade rubber, they can go on Senso without any damage to the floor.
Q. Will Senso cope with wear and tear from pets?
A. Yes, as long as pets with long claws aren’t repeatedly digging in one spot, Senso will not be affected by your pet, and cleaning fur and mess will be made easier.
Q. Will Senso be affected if I have underfloor heating?
A. Do not install Senso planks or tiles if you have underfloor heating. The heat will interfere with the adhesive on the back of the planks.
Senso Self-Adhesive Planks Installation FAQ
Download the full Installation and Maintenance Guide here
Q. What tools will I need?
A. A metal ruler, pencil, spirit level, utility knife, water-based primer and primer applicator.
Q. What preparation is required?
A. Before starting, planks must be removed from their packaging and laid flat for 24 hours at a room temperature of 18°C or above.
Make sure your subfloor is perfectly dry, smooth, level, sound and clean.
All subfloor surfaces must be primed with a reputable water based primer for best adhesion. This will be available in Bunnings too.
Q. What if my subfloor is not level?
A. Uneven or damaged surfaces need to be filled and levelled. You may need to use a self-levelling compound. Cracks need to be filled and levelled.
For specific subfloor questions, download the full Installation and Maintenance guide.
Q. Can Senso be installed on floating wood or laminate floors?
A. No, the product needs to be installed on a flat solid surface
Q. How do I install Senso?
A. Download the full Installation and Maintenance Guide before installing.
Divide you room into 4 equal sections and start at the centre.
Peel backing from the vinyl plank and apply firm all over pressure. Remember to follow the arrow direction on back of plank when laying.
For best results lay in a staggered pattern.
To cut planks simply mark the cutting line with a utility knife and snap in a downward motion (score and snap).
Leave a credit card sized gap around the perimeter of the room.
Q. I made a mistake! How do I remove a plank?
A. Heat with a hair dryer and simply lift up.
Senso Self-Adhesive Planks Maintenance FAQs
Download the full Installation and Maintenance Guide here
Q. How do I clean Senso?
A. Senso can be maintained with a simple sweep and mop with a detergent that states it is compatible with vinyl flooring. No sealing or polishing is required for the life of the product.
Q. What if I get a stain on Senso?
A. Most stains can be removed using a damp cloth with Eucalyptus Oil. Never use abrasive pads or cleaners, strong alkaline detergents, ammonia, chlorine detergents or undiluted bleaches. Always wipe spills away immediately with a damp cloth or sponge.
Q. What if I put rubber on Senso?
A. Do not put waxed or rubber products in prolonged contact with your floor as this will cause a permanent stain. This includes rubber backed mats, low cost shoes, and rubber stoppers for furniture. Use an alternative such as fabric stoppers to protect your Senso flooring.
Q. How do I protect my Senso floor when moving heavy furniture?
A. As with all types of flooring, dragging a heavy item such as a refrigerator will damage the product. When moving furniture ensure you use a roller trolley and move item carefully.
Q. Can I use my steam mop on Senso?
A. Yes, Senso is compatible with steam mop treatment. As long as one spot isn’t focused on for an extended period of time as this will heat the floor and interfere with the adhesive.
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